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Shipping

Do you ship internationally? ⌄

Yes.

International shipping is available.

Please contact us with your location and we can advise you of the available shipping options and cost.

Do you deliver across the UAE? ⌄

Yes.

We offer free delivery throughout the UAE.

If you have an urgent order, faster delivery options may also be available. Please contact us and we can advise you on the best option.

Do you offer custom jewelry design services? ⌄

Yes, we offer custom jewelry design services for selected pieces.

Returns / Cancellations

Do you offer custom jewelry design services? ⌄

Yes, custom design is available for selected products.

What payment methods do you accept? ⌄

We accept major payment methods through secure checkout.

General Jewellery

How long does personalised jewellery take to make? ⌄

Turnaround time depends on the piece you choose.

Our name jewellery can usually be made within 2–3 days and, depending on availability, can sometimes be completed for next-day delivery.

Fingerprint, handprint and footprint jewellery can usually be made within 7 days. The quicker you are able to take your prints and return them to us after receiving your complimentary print kit, the quicker we can begin creating your jewellery.

Pet paw pad and nose print jewellery can also usually be completed within 7 days once we have received a suitable impression.

If you need your jewellery for a particular date, please get in touch. We will always do our very best to accommodate urgent requests.

Can you make my jewellery urgently or for a specific date? ⌄

Yes. If you have an urgent request, please contact us and we will do our utmost to accommodate you.

Depending on the piece, we may be able to expedite your print kit, arrange a faster delivery service, or you can visit us in Dubai to have the print or impression taken in person so we can begin work immediately.

Many of our pieces are ordered for birthdays, anniversaries, memorials and other important occasions, so if you are working towards a particular date, just let us know.

How easy is it to take a fingerprint at home? ⌄

Taking a fingerprint at home is very easy.

Adult fingerprints are usually incredibly straightforward to capture and we can normally obtain excellent detail. Children from around two years old upwards are also generally very easy to take prints from.

For babies and younger children, our biggest tip is to wait until they are relaxed or asleep, particularly if you have a wriggly toddler!

Try not to use too much ink or apply too much pressure, and take several prints if possible. You can then send them to us and we will choose the clearest print to work from.

Full instructions are included with your complimentary fingerprint kit, and we are always available if you need any help.

How do I take a baby’s fingerprint? ⌄

We generally recommend waiting until your baby is at least six months old, and sometimes closer to one year, because very young babies often do not yet have enough definition in their fingerprints to create the level of detail we would like in the finished jewellery.

If you would like to try when your baby is younger than six months, you are very welcome to visit us in Dubai before committing to an order.

We can try taking the fingerprint together and see whether there is enough detail to create a beautiful piece. If there isn’t, you haven’t committed to anything and we can simply wait until your baby is a little older.

What age is best for taking a baby’s fingerprint? ⌄

We recommend taking a baby’s fingerprint from around six months old onwards.

Although babies are born with fingerprints, the tiny ridges can be very fine and may not yet give enough definition for a detailed piece of jewellery.

If your baby is younger than six months and you would still like to try, you are welcome to visit us in Dubai. We can take a test print and advise you before you place an order.

How do I take a baby’s handprint or footprint at home? ⌄

You will receive a complimentary inkless handprint and footprint kit with your order.

The kit uses an inkless wipe and special paper, so the process is mess-free, non-toxic and safe to use with babies and children.

Full instructions are included and it is very simple to use.

For younger babies, we recommend taking the print while they are sleepy or relaxed. Toddlers often find the process quite fun and enjoy getting involved — a little like doing a painting activity at home.

And if you need any help, we are always available to guide you.

Can I use a fingerprint from someone who lives outside the UAE? ⌄

Yes, absolutely.

If the person whose fingerprint you would like to use lives outside the UAE, we have an alternative method for capturing their fingerprint remotely.

Simply send us a message and we can share the full instructions with you.

Can I use an old fingerprint, handprint, handwriting sample or drawing? ⌄

Yes, in many cases we can.

If you already have a fingerprint, handprint, footprint, handwriting sample, child’s drawing or another meaningful image you would like incorporated into a piece of jewellery, send it to us.

We can assess what you have and let you know whether there is enough detail to work with.

If it cannot be used exactly as it is, we can talk you through the options and find the best way to preserve the detail that is important to you.

Can I have more than one fingerprint on one piece of jewellery? ⌄

Yes.

Selected pieces within our diamond-engraved jewellery collection can feature up to three fingerprints on one piece.

You can also have two fingerprints together on selected designs, or one fingerprint on the front and another on the reverse.

If you are looking for a particular combination, please contact us and we can advise you on the best piece and design for your prints.

Can I have a fingerprint on both sides of a pendant? ⌄

Yes.

Selected pendants can be created with one fingerprint on the front and another fingerprint on the reverse.

As this is a more customised option, please contact us before ordering so we can discuss the design with you.

There is an additional charge for the second fingerprint because extra editing, design and engraving work is involved.

Can you create jewellery from my pet’s paw print or nose print? ⌄

Absolutely.

There are many ways we can turn your pet’s unique paw pad or nose print into a piece of jewellery.

Your pet’s nose impression can be used to create a three-dimensional piece that captures the individual texture and character of their actual nose. A paw pad impression allows us to preserve the unique fine details and texture from their paw.

These prints can then be incorporated into many different pieces, including:

  • Pendants worn on a chain
  • Bracelets
  • Paw or nose print beads for men’s leather bracelets
  • Rings
  • Cufflinks
  • Bespoke custom pieces

If you have something particular in mind, send us your idea and we can advise you on what is possible.

What metals can I choose from? ⌄

We work with a range of precious metals, including:

  • 925 sterling silver
  • 18k gold vermeil
  • 18k solid yellow gold
  • 18k solid white gold
  • 14k solid yellow gold
  • 14k solid white gold

Metal options can vary depending on the design, so if you have a particular piece or metal in mind, please contact us and we can advise you.

Do you make fingerprint jewellery in solid gold? ⌄

Yes.

We create fingerprint jewellery in solid 18k and 14k gold, including both yellow gold and white gold.

We can also create handprint, footprint and pet print jewellery in solid gold.

If you have a particular shape, size or design in mind that is not shown on our website, please contact us. We create many bespoke solid gold pieces around our customers’ individual ideas.

Do you make fingerprint rings? ⌄

Yes.

We create fingerprint rings in 925 sterling silver, 18k solid gold and 18k solid white gold.

Your actual fingerprint impression can be incorporated into the ring, making each piece completely personal to you.

We can also create rings using a pet’s paw pad or nose print impression.

If you have a particular ring style, width, metal or design in mind, please send us the details and we can create a personalised quotation for you.

Can you make jewellery in white gold or 14k gold? ⌄

Yes.

We can create bespoke jewellery in both 14k and 18k gold, including yellow gold and white gold.

If the design you are interested in is not currently shown on our website in your preferred metal, please get in touch. Many pieces can be custom-made in another gold option.

Can I add diamonds or engraving to my jewellery? ⌄

Yes.

Many of our pieces can be personalised further with diamonds, lab-grown diamonds, cubic zirconia or engraving.

You may want to add a name, date, initials, short message or another meaningful detail to the reverse of your piece.

Because every design is different, please contact us with your ideas and we can advise on what will work best.

Can you create a custom design that isn’t shown on your website? ⌄

Absolutely.

The jewellery shown on our website is not the limit of what we can create.

If you love the idea of Forever Imprint Jewellery but cannot see the exact design you have in mind, we would love to help you create something bespoke.

Send us as much information as possible, including:

  • An image, sketch or screenshot of your idea
  • Your approximate budget
  • Your preferred metal
  • Whether you would like a fingerprint, handprint, footprint, pet print, handwriting or another personal detail
  • Any diamonds, stones or engraving you would like
  • Your required date, if you have one

We can then review everything and provide you with a personalised quotation and estimated timeframe.

Can I send you a photo or screenshot of a jewellery design I like? ⌄

Yes, we actually encourage you to.

You can send us a photograph, screenshot, sketch or even an AI-generated image showing the kind of piece you have in mind.

We can use this as inspiration to understand your preferred shape, proportions, style and overall look, and then create your own personalised Forever Imprint piece around your print and requirements.

Do I need to visit you in person? ⌄

No. Most of our customers take their prints or impressions at home using the complimentary kits we provide.

However, if you would prefer us to do it for you, you are very welcome to visit us.

We can help capture your child’s fingerprint, handprint or footprint, or your pet’s nose or paw pad impression.

Visits are available by appointment at our Business Bay studio in Dubai.

Can I visit you in Dubai to have my fingerprint or print taken? ⌄

Yes.

If you do not feel comfortable or confident taking the print yourself, you are very welcome to visit us at our Business Bay studio in Dubai.

We can help you capture fingerprints, handprints, footprints and pet nose or paw pad impressions.

This can also be particularly useful if you have an urgent order and would like us to begin the process as quickly as possible.

Can I order now and send my prints later? ⌄

Absolutely.

You can place your jewellery order now and send your fingerprints, handprints, footprints or pet impressions to us afterwards.

This is particularly useful if you are purchasing a gift, planning ahead for a special occasion, or simply haven’t had the opportunity to take the prints yet.

What happens if my fingerprint or print doesn’t come out clearly? ⌄

Don’t worry.

Our kits normally allow you to take several prints or impressions, so you have more than one opportunity to get a great result.

If you are unsure whether your print is clear enough, simply send us a photograph of what you have taken.

We can normally see immediately what might be causing the problem, such as too much pressure, too much ink or the angle of the print, and guide you on how to take a clearer one.

We are always happy to help before you send anything back to us.

Can you make memorial jewellery from an existing print? ⌄

Yes.

If you have an existing fingerprint, handprint, footprint, paw print, handwriting sample or another meaningful image from someone or a pet who is no longer with you, please send it to us.

We understand that these prints can be incredibly precious and may be the only ones you have.

We will carefully assess what is available and advise you on the best way to turn it into a piece of memorial jewellery while preserving as much of the original detail as possible.

Can you make jewellery using a loved one’s handwriting? ⌄

Absolutely.

Handwriting jewellery is a beautiful way to preserve something incredibly personal.

If you have a handwritten card, letter, note or signature from someone special to you, we can take meaningful words from that handwriting and turn them into a piece of jewellery you can carry with you.

Simply send us a clear image of the handwriting and we can advise you on the best way to incorporate it into your chosen piece.

I have my pet’s paw print in clay. Can you create jewellery from it? ⌄

Yes.

We have created many pieces of pet paw print jewellery using existing clay impressions.

Simply send us a clear photograph of the clay impression and we can assess the detail and create the paw pad design from it.

Before your jewellery is produced, we can share the prepared paw print image with you so you can see how the detail will look and approve it before we move forward.